Shipping & Delivery
Shipping & Delivery
Offbeat ships orders to available delivery areas in Pakistan. Delivery availability, any shipping charges and payment methods are confirmed at checkout.
Free delivery
Free standard delivery on eligible orders over PKR 3,000. The final amount and eligibility are shown at checkout. Any additional service charges, where applicable, will be disclosed before payment.
Order processing
Once an order is placed, we may contact you to verify your details and confirm delivery information. Orders are prepared and handed over to the courier as soon as reasonably possible. Processing and delivery times vary with stock, location, courier capacity and public holidays. Any estimated arrival date is an estimate rather than a guarantee.
Tracking & delivery attempts
Tracking information will be shared when available. Please provide an accurate phone number and complete delivery address, and remain reachable for the courier. Failed attempts caused by an incorrect address, unavailable recipient or repeated refusal may require a new delivery arrangement and additional charges, which we will explain before re-shipment.
Delays, lost or damaged parcels
If your parcel is delayed, arrives damaged or appears lost, contact Offbeat with your order number. We will investigate with the delivery partner and support an appropriate resolution. Your statutory rights are not affected.
Customer support
Email offbeatclothingpk@gmail.com | WhatsApp +92 342 5780777
Old Anarkali, Lahore, Pakistan.