Privacy Policy
Privacy Policy
Last updated: October 27, 2026
Offbeat (offbeatpk.store), based in Lahore, Pakistan, respects your privacy. This page explains how information may be collected and used when you visit our Shopify-powered website, place an order or contact us.
Information we collect
We may collect your name, email, phone number, shipping and billing details, order information, customer-service messages and any information you choose to provide. Our website and Shopify may also process device data, IP addresses, cookies and interactions with our pages, products and checkout.
How we use information
We use this information to process and deliver orders, provide customer support, manage returns and exchanges, prevent fraud, operate and improve our store, comply with law, and send promotional messages where appropriate and permitted. You can unsubscribe from promotional emails using the unsubscribe link or contact us.
Service providers
Our store uses Shopify and may rely on payment providers, delivery couriers, website analytics, advertising partners and customer-support services. We share information only where reasonably needed to provide those services, run our store, or comply with law. Some providers may process data outside Pakistan according to their own privacy terms and legal requirements. For information about Shopify's practices, review the Shopify Consumer Privacy Policy.
Cookies and advertising
Our website may use cookies or similar technologies to maintain the cart and checkout, understand site performance, and, where enabled, measure or personalize advertising. You can manage browser cookie settings and applicable privacy choices in the tools provided by the service or platform.
Security and retention
We take reasonable steps to protect personal data. No online service is completely secure. We keep information for as long as reasonably needed for orders, customer service, legal obligations and dispute handling.
Your choices
Subject to applicable law, you may request access to, correction of, or deletion of personal information we hold, and ask about how it is used. We may need to verify your identity before responding. We do not knowingly solicit personal information from children.
Policy changes and contact
We may update this policy when our services or legal requirements change. For requests or questions, contact offbeatclothingpk@gmail.com, call/WhatsApp +92 342 5780777, or write to Offbeat, Old Anarkali, Lahore, Pakistan.