FAQs

Shopping with Offbeat

How do I find my size?

Check the measurements and sizing information shown on each product page. If you are between sizes, message our team before placing an order.

Do you offer free delivery?

Eligible orders over PKR 3,000 qualify for free standard delivery. The total and shipping options are shown at checkout.

When will my order arrive?

Delivery time depends on your city, courier route and product availability. For an order update, contact our support team with your order number.

Can I exchange my order?

Contact us within 7 days of delivery to request an exchange. Items should be unused with original tags and packaging. See our Returns & Refunds Policy for details.

What if I receive the wrong item?

Message us promptly with your order number and clear photos. We will review and help arrange a suitable resolution.

Where can I reach you?

Email offbeatclothingpk@gmail.com or WhatsApp +92 342 5780777. Business location: Old Anarkali, Lahore, Pakistan.